Privacy Policy
Last updated: February 28, 2026
Introduction
PTE Nepal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at ptenepal.com.
Information We Collect
Personal Information
- Name and email address (via Google Sign-In)
- Phone number (if provided)
- Target PTE score and exam date
- Profile photo (from Google account)
Usage Information
- Practice question responses and answers
- Course enrollment details
- Browser type and device information
- IP address and general location
How We Use Your Information
- To provide and maintain our PTE preparation services
- To personalize your learning experience
- To communicate with you about courses and updates
- To add you to relevant WhatsApp study groups
- To process course enrollments and payments
- To improve our services based on feedback and usage patterns
Data Security
We implement appropriate technical and organizational measures to protect your personal data. This includes using Firebase Authentication for secure sign-in, encrypted data transmission (HTTPS), and secure database storage. However, no method of transmission over the Internet is 100% secure.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
- With your consent
- To comply with legal obligations
- With service providers who assist in operating our platform (e.g., Firebase, payment processors)
Account Deletion
You have the right to request deletion of your account and all associated data. To delete your account, please send an email to:
smritisimkhadaofficial@gmail.comPlease include your registered email address in the deletion request. We will process your request within 30 days and confirm deletion via email.
Your Rights
You have the following rights regarding your personal data:
- Access and update your profile information via the Dashboard
- Request a copy of your data
- Request deletion of your account
- Opt out of marketing communications
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: smritisimkhadaofficial@gmail.com
WhatsApp: +977 982-523-5082
Location: Bharatpur, Chitwan, Nepal
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
See also our Terms of Service